[JC]

Product
  • Productivity tracking
  • Mobile design
MY ROLES
  • Sole UX Designer in charge of:
    • User research​
    • Wireframing
    • Usability testing
    • Design language
    • Interaction design
DESIGN PRINCIPLES
  • Progressive disclosure
  • Forgiveness
  • Gestalt principles
Project results
  • Produced an app platform that could scale with the business and adapt to customer's needs.
DESIGN problem:
  • Create an app framework that can be customized to am individual customers needs.

  • Along with the dev team we devised a way to make components fit within web forms.

1/2
research and discovery
  • I used methods to discover the customer requirements:

    • Team interviews​

    • Proto-personas

    • Secondary research

1/5
Low res prototyping & wireframing
  • Our user base was determined to not have high level technical skills, so familiarity and accessibility were guiding principles.

  • I focused on principles of high usability and accessibility at the expense of aesthetics.

1/9
Medium res prototyping

1/8
interactive prototype
Guerrilla research and usability testing
  • Several times, I went onsite to do in person observations of users with the product in a real-world environment.

  • These visits were invaluable to the project and led to many substantial improvements to the product.

  • I would observe usability problems on the ground and report design solutions back to the developers in real-time.